Fantastic First Year

Fenner Dunlop's Hunter branch celebrates one year without a recordable injury.

The last 365 days have been filled with passion and hard work for the team at Fenner Dunlop’s Hunter branch. As they celebrate a successful first year, it’s also a time to reflect on the milestones along the way.

It began in July 2019, with the opening of the new branch in Beresfield and it’s been full steam ahead since then. The team has gone from 3 to 44 enabling them to increase their service capacity twofold. They also have extended the branch network to include Muswellbrook and further strengthen their ties to the Hunter region.

Branch Manager Ross Vandyke says the success all comes down to investing in the local staff and by being adaptable to shifting market demands.

“This milestone is only possible because of the commitment of our hardworking and dedicated employees and of course the support of the Fenner Dunlop Management Team,” says Ross.

“The plan was to build a customer focused team who brought local experience and industry expertise. Our employee’s dedication is something to be admired, with the right people we were able to take our vision into action very quickly.”

In addition to building a service centre fully capable of end-to-end services, supported by an arsenal of mine compliant equipment, capable of maintaining any size conveyor belt, the Hunter branch sustains its commitment to the strategic plan focused on continuous innovation and above all, their customers.

“What is most important to us is the relationships we are forging with our local customers,” explains Ross. “We are honoured by all of the positive feedback we have received and proud to boast that 8 of the major mine sites in the region are now among our loyal customers.”

For Fenner Dunlop, it’s about putting people and their safety first which is evidenced by reaching 12 months without a recordable injury.

This was achieved through their ongoing commitment for a safer workplace. They pride themselves in leading the way in training and assessment, ensuring employees are experts in all high-risk activities through the Verification of Competency (VOC) process. The service team is evaluated by a Nationally Accredited assessor and subject matter experts ensuring the quality of their work is above the expected standards and that all equipment is operated safely.

“We are extremely proud of this safety milestone and the many other achievements we’ve had in our first year,” says Ross. “We are very excited to see what the next year has in store.”